Return Policy
Return Window
Eligible products may be returned within 30 calendar days after delivery date.
Return Eligibility
To qualify for return, items must be unused, unworn, in original condition with original packaging and tags intact. Personalized, customized or clearance items may be non‑returnable, which will be clearly marked on corresponding product pages before purchase.
How to Request a Return
To start a return request, please email support@greendazzling.com, provide your order number, item name, return reason, and relevant photos or videos if required. Please wait for our customer‑service approval before sending back any goods.
Return Shipping Address
Please do NOT send return parcels directly to our business registration address. Once your return application is approved, our support team will provide you with the dedicated return warehouse address and return instructions.
Return Shipping Cost
- Preference‑based returns (change‑of‑mind, customer no longer wants item): Customers are responsible for return‑shipping costs.
- Damaged / defective / incorrect / materially‑different‑from‑description items: If goods arrive damaged, defective, wrong item or materially different from product description, we will provide replacement, refund or proper resolution with NO extra cost for customers.
We will not force customers to bear all return‑shipping fees for merchant‑caused mistakes. Excessive cancellation fee or excessive restocking fee will not be applied.
Refund Timing
Approved refunds will be issued to your original payment method within 5‑10 business days after we receive and inspect returned items. Actual arrival of refund depends on your bank processing speed.
The last update was on September 11, 2026.